Privacy Policy sloot88 – Player Data Protection

Sloot88 collects your personal information through several channels — during account registration, while you use the platform, during financial transactions and through your interactions with our support team.

Information you provide directly:

• Full name as per identity card (MyKad or passport)
• Date of birth and gender
• Email address and phone number
• Full residential address
• Bank account or e-wallet details for deposit and withdrawal purposes
• Copy of identity document (for KYC verification process)

Information collected automatically:

• IP address and approximate geographical location data
• Device type, operating system, and web browser used
• Login records, session times, and platform usage patterns
• Game history, transactions and bonuses used
• Cookie data and related tracking technologies (subject to your consent)

Every piece of information we collect has a clear and lawful purpose. We do not collect more information than is necessary to deliver our services properly and securely.

Your personal information is used for the following purposes:

• Account Management: Create, verify, and maintain your account on the Sloot88 platform.
• Transaction Processing: Process deposits, withdrawals, and all financial transactions securely and accurately.
• KYC & AML Compliance: Fulfill legal obligations related to identity verification and anti-money laundering.
• Customer Support: Respond to inquiries, resolve complaints, and provide the technical support you need.
• Service Communications: Send important notifications regarding your account, transactions, policy changes, and promotions (subject to your preferences).
• Platform Improvement: Analyze usage patterns to improve functionality, performance, and user experience.
• Security & Fraud Prevention: Detect and prevent fraudulent activity, unauthorized access, and platform abuse.

We not using your information to make automated decisions that materially affect you without human involvement, and we do not use psychographic profiling to manipulate your betting behaviour.

Sloot88 does not sell, rent or trade your personal information to any third party for marketing purposes. This is a core principle we do not compromise on.

However, there are limited situations where we may need to share your information with certain parties:

• Service Providers: Companies that help us operate the platform — such as payment providers (DuitNow, FPX, e-wallets), cloud infrastructure providers and gaming software suppliers. All these parties are bound by strict confidentiality agreements.
• Legal Compliance: When required by Malaysian law or a valid authority directive, we may be required to disclose certain information.
• Rights Protection: To protect the rights, property and safety of sloot88, our users or the public when required.
• Business Transfers: In the event of a merger, acquisition or asset sale, user information may be transferred as part of that transaction. You will be notified in advance.

Sloot88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session security, and access control. These cookies cannot be disabled.
• Functional Cookies: Remember your preferences such as language, theme, and display settings to deliver a more personalized experience.
• Analytics Cookies: Helps us understand how users interact with our platform so we can continuously improve it. This data is collected in aggregate and anonymized form.
• Marketing Cookies: Used to display promotional content relevant to your interests. You may choose to opt out of these cookies.

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the Sloot88 platform.

We invest seriously in our security infrastructure to ensure your personal information is always protected against unauthorised access, disclosure, alteration, or destruction.

The security measures we implement include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is protected with industry-leading encryption.
• Two-Factor Authentication (2FA): An extra layer of security for your account that requires verification through a second device during login.
• Stored Data Encryption: Sensitive information such as financial details and identity documents is stored in encrypted form in our database.
• Continuous Monitoring: 24/7 security monitoring system that actively detects and blocks unauthorized access attempts or suspicious activity.
• Regular Security Audits: Independent security assessments are conducted periodically to identify and address any potential vulnerabilities.
• Internal Access Controls: Only authorised personnel may access user data, and every access is logged and audited.

While we take all reasonable precautions, no system is entirely perfect. Should any data breach occur that may affect your information, we will notify you in a timely manner as required by law.

Sloot88 only retains your personal information for as long as it is needed for the purposes stated in this policy, or as required by Malaysian law.

• Active Account Data: Retained for the duration your account is active, plus an additional 5 years after account closure to comply with legal requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements.
• KYC Documents: Retained for 5 years after the business relationship ends in accordance with AML compliance.
• Communication Logs: Correspondence with the support team is retained for 2 years for quality control purposes.
• Analytics Data: Anonymised data may be retained indefinitely as it cannot be identified as belonging to any specific individual.

Once the retention period expires, your data will be securely deleted or permanently anonymised using industry-recognised methods.

As a sloot88 user and data subject under Malaysia's PDPA, you have the following rights regarding your personal information:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
• Right to Withdraw Consent: You may withdraw your consent to data processing at any time, noting that this may affect your ability to use certain parts of our services.
• Right to Complain: You have the right to lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

To exercise any of the above rights, please contact our support team via Live Chat or email. We will endeavour to respond to your request within 30 business days.

Sloot88 services are strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from children under the age of 18.

If we find that a minor has registered an account, we will immediately close the account, delete all related information and, where necessary, report the incident to the relevant authorities.

If you believe a minor has registered on our platform, please contact us immediately so we can take prompt action.

Sloot88 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements or technological developments. The "Last Updated" date at the top of this page will always be kept current.

For material changes — meaning changes that significantly affect how we use your data — we will notify you via email or in-platform notification at least 14 days before the changes take effect.

Continued use of the Sloot88 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, our team is ready to assist.

We are committed to responding to all privacy-related enquiries within 5 business days. For complaints requiring more in-depth investigation, we will provide a status update within 14 days.